To update customers' information, power distribution companies, DISCOs are carrying out know your customer exercise by asking customers to link their prepared meters to their National Identification Number (NIN). The Ikeja Electric is the first DISCO to commence the exercise including upgrading of its customers meters.
From November 1, all Ikeja Electric prepared meter customers were mandated to link their meters with their NIN. Failure to do so, the customers will not be able to recharge their meters. This process is only applicable to existing customers. New customers will have to provide their NIN at the point of application for prepared meter.
A lot of people are finding it difficult to carry out the exercise on their own with many going to cyber café or “NEPA” offices where they are being charged a fee.
We therefore decided to provide a step-by-step guide on how to link your meter to your NIN by yourself.
You can do it on your mobile phone that has internet connection.
Steps to Link Your NIN to Your Prepaid Meter Number
1. Log in to https://smartkyc.ikejaelectric.com/nin if you’re under Ikeja Electric DISCO
You will land on a page as seen below
2. Lick on LINK YOUR NIN AND METER
3. Click on LINK YOUR NIN AND METER
It will expose a page where you will input your NIN
Tick the box ☑️ if you're a landlord. Note that only landlords can link one NIN to more than 1 meter. So if you are landlord must indicate to be able to link all the prepaid meters in your house(s)
Enter your NIN. Once you enter your NIN, it will bring out the phone number registered on your NIN. If you're still using the number, repeat it on Current Phone Number. If you are using different number, then enter it on Current Phone Number.
Then click Next
4. Confirm Your NIN Information
Check and confirm your NIN Information. Enter your current email address. Remember, Ikeja Electric will send you verification code to your current email address. So make sure you enter email address you have access to.
Click next to continue
5. Confirm Your Information
Confirm your NIN, name, email and phone.
Click Next to continue. Ikeja Electric will send verification code to your email.
6. Enter Your Meter Number
Enter your meter smart card number. Enter the 6-digit code sent to your email.
Then click Summit.
If all information are correct, you will receive a response that says: "NIN Meter Number Link Successfully Updated!"
You have successfully linked your meter to your NIN. You can now recharge your meter.
